A Smooth Refund Journey, Just for You
If you’ve returned a product and your request has been approved after inspection, we’ll initiate a refund to your original payment method within 5 to 7 business days.
Refunds are only applicable on the product value — shipping and packaging charges are not refundable unless your item arrived damaged or was incorrectly delivered. If you’ve not received your refund after 7 days, please check with your bank first, and if needed, write to us at hello.ormira@gmail.com.
We’re here to ensure transparency and peace of mind throughout your Ormira experience.